Explore a Career with NATIONAL COUNCIL ON ALCOHOLISM

Job Title: Clinical Program Director – DMC Outpatient Services

Reports To: Chief Executive Officer
Department: Clinical Services
FLSA Status: Exempt
Location: NCADD-SFV (Van Nuys or Santa Clarita)

Salary: $80,000 - $100,000 (DOE)

POSITION SUMMARY

The Clinical Director for the SUD programs is responsible for leading the clinical operations of NCADD-SFV’s substance use disorder (SUD) treatment services. This role ensures compliance with Los Angeles County Department of Public Health – Substance Abuse Prevention and Control (SAPC) standards, DHCS regulations, and Drug Medi-Cal (DMC) requirements. The director provides direct supervision of clinical staff, supports audit readiness, ensures data integrity in Sage-PCNX, and advances trauma-informed, recovery-oriented treatment practices.

PRIMARY DUTIES AND RESPONSIBILITIES

• Directly supervise and support registered/certified counselors, care coordinators, LPHAs, and interns.

• Ensure timely and compliant documentation in Sage-PCNX, including assessments, treatment plans, progress notes, authorizations, and discharge records.

• Monitor staff productivity and ensure service delivery aligns with SAPC-defined minimum service hour requirements.

• Conduct regular chart audits and support compliance with SAPC utilization review and QA standards.

• Provide clinical supervision, coaching, and performance evaluations in alignment with best practices and agency policies.

• Facilitate interdisciplinary case conferences and site-level team meetings.

• Ensure delivery of evidence-based, culturally responsive, and trauma-informed treatment services.

• Respond to client incidents, grievances, and escalated clinical concerns; ensure timely reporting in Sage-PCNX.

• Prepare for SAPC site reviews, utilization management reviews, and DHCS audits.

• Collaborate with the Director of Contracts and QA to ensure program goals and contractual obligations are met.

QUALIFICATIONS

Minimum

• Certified SUD Counselor (CADTP or CCAPP) or Licensed-Eligible Associate-level clinician (AMFT, ASW, APCC).

• Minimum 3 years of experience in the delivery of SUD or behavioral health treatment.

• Minimum 2 years of experience in a supervisory, lead, or management role.

• Must be proficient in Sage-PCNX (County of Los Angeles SAPC system), including documentation, service claiming, and EBP tracking modules.

• Strong knowledge of DMC regulations, ASAM Criteria, and SAPC billing and documentation protocols.

• Excellent verbal, written, and interpersonal communication skills

Preferred

• Bilingual in English/Spanish strongly preferred.

• Familiarity with CalAIM reforms and value-based reimbursement models.

• Experience managing outpatient care under the Los Angeles County SAPC contract.

• Strong quality assurance, training, and compliance background.

Physical & Administrative Requirements

• Must complete and maintain annual TB testing, CPR/First Aid certification, and provide proof of auto insurance.
• Must successfully pass a Live Scan fingerprint clearance and maintain a valid government-issued ID.

BENEFITS

• 100% Employer-Paid Medical, Dental, Vision, and Life Insurance, with the option to buy-up to Kaiser or Anthem PPO

• Incentive Compensation Program for exceeding managerial benchmarks

• Paid Time Off (PTO), Sick Leave, and 13 paid Holidays

• Professional development and continuing education support